Shipping & Delivery Policy

Last Updated: 2026/01/31

Company Name: Zhijiang Shifan Trade Co., Ltd.
Legal Representative: Zhou Shasha
Mobile Phone Number: +86 19212436749
Date of Establishment: January 5, 2026
Address: Room 1105-13-0532, E-commerce Industrial Park, Building 1, No. 28-1, Donghu Avenue, Majiadian Street, Zhijiang City
Unified Social Credit Code: 9: 1420583MAK5M1828F

Welcome to Caventrj, part of Zhijiang Shifan Trading Co., Ltd. We are committed to delivering your orders swiftly and securely across the United States. This Shipping Policy outlines our procedures and expectations regarding the delivery of your purchases.

📦 Shipping Coverage and Costs

• Free Shipping: We offer complimentary shipping on all products within the contiguous 48 states of the USA. This ensures you receive exceptional value without any additional shipping fees.

• Exclusions: Free shipping does not apply to orders shipped to Alaska, Hawaii, U.S. Protectorates, APO/FPO addresses, and P.O. Boxes.

🕒 Order Processing Time

• Processing Duration: Orders are processed within 1-2 business days after confirmation. During this period, we ensure your items are carefully packed and prepared for shipment.

🚚 Delivery Timeframe

• Standard Delivery: Once dispatched, orders typically arrive within 12-15 days. We partner with reliable carriers to ensure your products are delivered safely and on time.

• Tracking Information: After your order is shipped, you will receive a confirmation email with tracking details, allowing you to monitor your package’s journey to your doorstep.

🔄 Address Accuracy

To prevent delays, please verify that your shipping address is correct at checkout. If changes are needed after placing an order, contact us immediately at +86 19212436749 or service@caventrj.com.

📞 Customer Support

Our customer support team is available Monday through Friday, 9 AM to 6 PM, to assist with any questions or concerns about your shipment. Whether you need help tracking your package or have inquiries about delivery options, we’re here to help.

🔔 Delays and Issues

While we strive to deliver on time, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. In such cases, we will keep you informed and work diligently to resolve any issues.

🌍 International Shipping

Currently, Caventrj ships only within the United States. We are exploring opportunities to expand our services internationally in the future.

📝 Policy Updates

Caventrj reserves the right to update this Shipping Policy as needed to reflect changes in logistics or business practices. Please review this policy periodically to stay informed of any updates.

Thank you for choosing Caventrj. We appreciate your trust and are committed to ensuring your shopping experience is seamless and satisfying with our comprehensive shipping services.